Implementing & Adopting New Technology

Leveraging intuitive frontline technology to enable employees to navigate legacy data, infrastructure & people constraints

The webinar will explore:

• What causes technology transformations to fail?
• What are successful technology transformations anchored on to realise value?
• Aligning technology with customer experience and employee experience pain points
• Business capability definition, architecture design and platform selection
• Creating an implementation roadmap to realise value early by solving frontline problems.