How to balance your CX, productivity and growth objectives simultaneously COVID-19 has seen customer behavior and engagement preferences evolve at a staggering rate – presenting a series of go-to-market and operating model challenges for businesses globally. While many leaders understand the importance of transforming in-line with today’s sophisticated buyer, the pandemic has accelerated this need and provided organizations with no other choice. In circumstances where financial and resource pressures exist, embarking on this initiative may at first seem unsustainable. Watch the recording of our webinar to explore how you can self-fund your transformation by striking the balance between CX, productivity and growth. Go-to-market challenges presented by the pandemic Typical considerations and objectives for transformation projects Risks of taking a myopic (as opposed to holistic) approach to change Benefits of simultaneously balancing CX, productivity and growth Practical examples of how leading organizations have seen success - Select country- Afghanistan Albania Algeria AmericanSamoa Andorra Angola Anguilla Antarctica AntiguaAndBarbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia-Herzegovinia Botswana BouvetIsland Brazil BritishIndianOceanTerritory BruneiDarussalam Bulgaria BurkinaFaso Burundi Cambodia Cameroon Canada CapeVerde CaymanIslands CentralAfricanRepublic Chad Chile China ChristmasIsland Cocos_Keeling_Islands Colombia Comoros Congo CongoDemRepublic CookIslands CostaRica Croatia Cuba Cyprus CzechRepublic Denmark Djibouti Dominica EastTimor Ecuador Egypt ElSalvador EquatorialGuinea Eritrea Estonia Ethiopia FalklandIslands_Malvinas FaroeIslands Fiji Finland France FrenchGuiana FrenchPolynesia FrenchSouthernTerritories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala GuernseyAndAlderney Guinea Guinea-Bissau Guyana Haiti HeardandMcDonaldIslands HolySee Honduras HongKong Hungary Iceland India Indonesia Iran Iraq Ireland IslandOfMan Israel Italy IvoryCoast Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Korea_DemocraticRepublicOf Korea_RepublicOf Kosovo Kuwait KyrgyzRepublic Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Mali Malta MarshallIslands Martinique Mauritania Mauritius Mayotte Mexico Micronesia Moldavia Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands NetherlandsAntilles NewCaledonia NewZealand Nicaragua Niger Nigeria Niue NorfolkIsland NorthernMarianaIslands Norway Oman Pakistan Palau PalestinianTerritory Panama Papua-NewGuinea Paraguay Peru Philippines Pitcairn Poland Portugal PuertoRico Qatar RepublicOfDominica ReUnion Romania RussianFederation Rwanda SaintBarthelemy SaintHelena SaintKittsAndNevis SaintLucia SaintMartin SaintPierreAndMiquelon SaintVincentAndTheGrenadines Samoa SanMarino SaoTomeAndPrincipe SaudiArabia Senegal Serbia Seychelles SierraLeone Singapore Slovakia Slovenia SolomonIslands Somalia SouthAfrica SouthGeorgiaSouthSandwichIslands SouthSudan Spain SriLanka Sudan Suriname SvalbardAndJanMayenIslands Swaziland Sweden Switzerland SyrianArabRepublic Taiwan Tajikistan Tanzania Thailand Togo Tokelau Tonga TrinidadAndTobago Tunisia Turkey Turkmenistan TurksAndCaicosIslands Tuvalu Uganda Ukraine UnitedArabEmirates UnitedKingdom UnitedStatesMinorOutlyingIslands Uruguay USA Uzbekistan Vanuatu Venezuela Vietnam VirginIslands_British VirginIslands_US WallisandFutunaIslands WesternSahara Yemen Zambia Zimbabwe Subscribe to Blackdot Insights